State Farm® Insurance Agent Brandi Bandy

"We always receive prompt and courteous service from the entire team."

"Always extremely helpful and friendly!"

"I received a random call from this office, and the experience was extremely unprofessional from start to finish. The woman said her name, but she said it as if I already knew who she was and immediately started talking. She never clearly stated what office she was calling from or her title, which made the call confusing right from the beginning. Right away, I let her know I was on another call and would have to call her back. Instead of respecting that, she became very pushy asking what time would be good to call me back. I told her I didn’t know and that I would return her call. She continued pressing, asking if I didn’t know whether I’d be busy. I explained that I was just starting my day and would be busy most of it. She then tried to push scheduling for the next day, even after I clearly said I would call her back myself. Despite me repeating that I needed to go, she continued asking questions and talking over me. When I finally got her to end the call and switched back to my other line, the person had already hung up. I tried calling them back with no answer. I then returned her call, and instead of being professional, she responded with a sarcastic and sassy comment saying she thought I was busy until tomorrow which is not what I said at all. She then went into a sales pitch about life insurance, claiming I didn’t have coverage with their office and only had auto and another policy through them which is completely false. I have no business with this agency whatsoever. When I told her I already have life insurance, she began asking personal questions about my coverage and what I pay. I made it clear that was private information and I would not be sharing it. She then made an inappropriate comment implying that my family would contact them when I pass away to check for policies, which was completely out of line. When I asked where she got my information especially since I am listed as no solicitation and I said my actual agents name she suddenly claimed the call was made “by accident,” which clearly didn’t match her earlier behavior. Very unprofessional, overly pushy, and misleading. I would not recommend to my family or friends doing business with this office. I believe Kayla is her name."

"Wonderful company. Everyone there is really helpful and quick to help. 5 stars"

"Communication is great along with the value State Farm brings to the table. Amanda answered all the questions I had and even the ones I didn't know to ask she answered"

"Amanda helped my parents with there auto and house insurance always nice and professional would recommend coming to here for what you need !"

"Kayla was great! She helped us bundle our auto and home insurance and save money!!!"

"I have been with State Farm for many years and have always been treated very well! Great customer service! Brandy, Kayla and the rest have always been very helpful and kind! Highly recommend!"

"Extremely helpful individuals working here."

"Great people always ready to help"

"Kayla is amazing every time love her vibe you can tell she loves her job."

"So i don't ever leave a review for an insurance company, BUT.... State Farm is customer service level excellent No one likes dealing with insurance, buy they make it enjoyable. Thank you Kayla for the great customer service! Lower cost than all of the other companies for me"

"Amanda is amazing! She has been handling all my insurance needs for years. She calls me to make sure I don’t need anything added or taken away. She also lets me know when my policy drops in price! I’m with state farm because of her!"

"Kayla was a great help, she saved me a lot of money."

"My questions got answered in kindly manner"

"Amanda provided great customer service!!!"

"Kayla Young was great in assisting me with an issue I had overlooked. She is always courteous and quick with her most helpful knowledge regarding our policy. I am so happy that I switched to State Farm and will remain a loyal customer with her."

"Great experience"

"Amanda it terrific!! She was very respectful, responsive and great to work with!!"

"When I contacted Wendy, she helped me with my auto insurance and my mom’s house insurance and we saved a lot of money. We’re very happy. She’s been there for me with all my questions. I’m a happy customer."

"Amanda was absolutely fantastic. She contacted me literally right before I almost made a mistake, saved me money, and started my policy same day. She wasn’t even supposed to be working on this Friday! Phenomenal customer service. Thank you Amanda you are awesome!!!"

"Amanda was so helpful. Also for extra coverage I had not even thought about. Its was quick. She took care of everything even the emails during our call. Thank you so much Brandi and her amazing team."

"We recently had some issues with our bill that needed addressed. Brandi went above and beyond to help us get the problem figured out. We really appreciated her help. It is nice to have an agent that is there for you."

"I was honestly worried that everything was too easy🦋 Amanda was amazing, and made the entire process very quick with the best customer service!! Would highly recommend giving them a call for all insurance needs🌻"

"I had State Farm for car insurance before and then had moved to another company when I bought a house only because I got a slightly better deal. I just switched back to them because they offered an awesome rate and have always been wonderful to work with and have great coverage. They are quick, accurate, and easy to work with!"